Last Updated: August 2026
At WAEC Ghana Result Card, we are committed to providing fast digital delivery and excellent customer support.
This policy explains how our delivery process works and when refunds may or may not apply.
Digital Product Delivery
WAEC Result Checker Cards are digital products.
After successful payment verification, customers receive:
- Voucher Serial Number
- Personal Identification Number (PIN)
Delivery is made electronically through the contact details provided during purchase.
Most orders are processed promptly after payment confirmation.
Delivery Delays
In some situations, delivery may take longer than expected due to:
- Payment verification delays
- Network interruptions
- Technical maintenance
- Incorrect customer contact information
If you experience an unusual delay, please contact our support team.
Refund Policy
Because WAEC Result Checker Cards are digital products, refunds are handled carefully.
Refunds May Be Considered When:
- Payment was successfully made but no checker card was delivered after reasonable verification.
- Duplicate payments were made for the same order.
- A verified technical error occurred on our platform that prevented delivery.
Refunds Will Not Be Granted When:
- The customer purchased the wrong examination type.
- Incorrect information was provided during the purchase.
- The checker card has already been delivered successfully.
- The customer has already viewed or used the delivered voucher details.
- WAEC’s official result-checking system experiences temporary downtime.
Each refund request is reviewed individually.
Incorrect Orders
Please carefully confirm your selected examination type before making payment.
Available products may include:
- WASSCE Checker Cards
- BECE Checker Cards
- Nov/Dec Checker Cards
Selecting the correct product helps prevent unnecessary delays.
Security
For your protection:
- Never share your Mobile Money PIN.
- Keep your Serial Number and PIN confidential.
- Use your checker card only through WAEC’s official results portal.
Need Assistance?
If you experience any delivery issues, our support team is available to help.
Contact Us
- Phone: 0550360658
- Email: support@waecghresultscard.com
- Support Hours: 8:00 AM – 10:00 PM (Daily)
